The District Manager is responsible for ensuring all required tasks for all locations are carried out by all employees
in their designated zone. The District Manager is responsible for additional tasks delegated by and reports
directly to the Regional Manager and manages and directs a sales force to achieve sales and profit goals.
Responsibilities and Duties
• Manages multiple locations with agents designated within a geographic zone • Screen applicants, interview, and hire new agents • Promote positive attitude to ensure excellent customer service skills are being utilized when Agents are interacting
with customers as well as with the other team members • Manage staff members by setting goals, giving performance evaluations, and providing staff members with training opportunities
and guidance • Monitoring agents for attendance and other disciplinary ossies, such as cell phone use, personal calls, and employee peroformance of job function • Create and implement weekly work schedule for agents • Handles any escalated customer service issues that may arise • Direct and observe Agents to ensure performance of tasks and customer service levels are being met
Qualifications and Requirements
• Good organizational and interpersonal skills • Good computer knowledge • Able to work independently with minimal/ no supervision • Ability to quickly learn any Company/ Proprietary software is necessary • Bilingual (English/ Spanish)
Education and Licensing
• High School Diploma or GED • 6 months - 1 year of Customer Service • 1-2 year of Lead/ Supervisory experience preferred
While performing the duties of this job, employee is regularly required to sit. The employee is occasionally required
to stand, walk, stoop, kneel, or crouch. The employee must occasionally lift and/or move up to 20 pounds.
This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position.
Employees will be required to follow any other job-related instructions and to perform any other job-related
duties requested by their supervisor.
Please fill out the form below and we will get back to you as soon as possible.
Are you at least 18 years of age?
Are you willing to travel up to 15 miles to work?
Do you speak fluent English and Spanish?
Can you work Monday through Friday from 9:00 AM to 7:00 PM? and Saturday from 10:00 AM to 5:00 PM?
Are you computer literate?
What is your typing speed?
How did you hear about us?
Your information is secure and will never be shared. By submitting this form you agree to be contacted by an Ai United Insurance agent.